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HVAC Repair Services: Expectations vs. Reality

by Ultimate Heating & Cooling / April 29, 2021

What are HVAC Repair Services?

HVAC repair services are offered by companies specialized in the repair and maintenance of heating, ventilation, and air-conditioning equipment. They employ teams of certified technicians to fix HVAC breakdowns and performance-related issues for homeowners and businesses. They’re trained to deal with a multitude of problems, such as broken thermostats, blown fuses, water leaks, and clogged filters.

According to a study conducted by the Home Improvement Research Institute (HIRI), 58% percent of the 6,000+ homeowners surveyed purchased a home improvement service in 2019. HVAC repair and maintenance was the third most requested service after pest control and gardening.

Despite the demand, not everyone is aware of the services offered by HVAC specialists and the value they offer. Here we look at three of the most common ideas people have about HVAC services, and what the reality looks like.

Expectations vs. Reality

Expectation #1: HVAC repair services are all essentially the same.

Reality: A reputable HVAC company always tailors services to your needs. As a locally run, family-owned business, we’ve been fortunate to assist the same homeowners year after year. In doing so, we’ve developed an in-depth understanding of their individual requirements and understand the intricate details of their particular equipment like no one else. We also remain sensitive to homeowner’s budget requirements, health conditions, and allergies, as well as their equipment preference–such as if they prefer manual or smart home setups.

Expectation #2: HVAC companies are only useful for repairs.

Reality: HVAC contractors do more than just repair homeowners’ broken equipment. They also do installations—replacing up to 3 million units a year according to the U.S. Department of Energy, maintenance, diagnosis of mechanical and electrical faults, warranty servicing, cleaning, and much more. 

The best HVAC companies also offer annual maintenance programs. These programs are affordable and help make sure that your HVAC system is well-maintained, keeping you safe and comfortable for the life you’re in your home. These programs can often save you money in the long run by keeping your system efficient and effective, and catching major problems before they become expensive.

Expectation #3: It’s a waste of time choosing a repair company—they all offer the same thing!

Reality: In the HVAC sector, prices, professionalism, and technical skills differ. Unlike some companies in our industry, UHC's technicians are certified by the North American Technician Excellence (NATE)—the country’s most popular and nationally recognized HVAC certification and training organization. This guarantees that our team is trained to a high standard and can diagnose, maintain and repair many types of HVAC equipment. On top of this, we conduct regular in-house training on working with new products and emerging technologies.

When searching for an HVAC repair firm, the key to finding a good fit is to ask the right questions. Check out our free guide outlining what to be aware of and how to ensure a company is reliable and qualified.

How to sign up for an annual maintenance plan:

  1. For questions about our annual maintenance plans, call us at (720) 647-5099. Alternatively, fill out the form and one of our experts will get back to you.
  2. Choose the plan you need and pay the fee. Prices start at $95 for our Silver package, which includes a furnace tune-up and clean, and waived trip charge. Pay $100 more to include an AC clean and receive a 10% discount on future services.
  3. Once signed up, we’ll schedule a time for one of our technicians to visit you and service your HVAC equipment.

In most cases, poorly maintained HVAC equipment lasts for a decade. However, with annual maintenance and speedily fixing problems you can boost the lifespan of your setup by 20 or more years.

Looking after a home or commercial property is daunting at times. Save money, time, and stress by partnering with an HVAC company. Sign up for an annual maintenance plan today by sending a message or calling us at (720) 647-5099.
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